Thank You for Choosing Our Family-Owned Business!
We appreciate your support! Please note the following delivery and pickup details:
Freight Fee: A $150 fee applies for curbside delivery to your home or business.
Delivery Assistance: Customers are responsible for moving the product from outside to inside, as drivers cannot assist with this.
Pickup Fee: A $75 fee applies for warehouse or in-store pickups.
Returns: Accepted within 15 days from the delivery date. 25% Restocking Fee + Return Freight applies to all returns unless product is damaged.
Delivery Accessibility: Please ensure your location is accessible for freight delivery. If you're unsure, feel free to contact us.
Pickup Location: Let us know which MSI warehouse you'd like to pick up from when arranging your pickup. Our warehouse locations include:
East Coast:
Baltimore, Maryland – Boston, Massachusetts – Charlotte, North Carolina – Deerfield Beach, Florida – Dulles, Virginia – Edison, New Jersey – Long Island, New York – New Haven, Connecticut – Orlando, Florida – Philadelphia, Pennsylvania – Richmond, Virginia – Rochester, New York – Savannah, Georgia – Virginia Beach, Virginia
Midwest & South:
Chicago, Illinois – Cincinnati, Ohio – Cleveland, Ohio – Columbus, Ohio – Dallas, Texas – Detroit, Michigan – Grand Rapids, Michigan (Coming Soon) – Houston, Texas – Indianapolis, Indiana – Kansas City, Kansas – Milwaukee, Wisconsin – Minneapolis, Minnesota – Nashville, Tennessee – Oklahoma City, Oklahoma – Pittsburgh, Pennsylvania – St. Louis, Missouri – Tampa Bay, Florida
West Coast & Other Locations:
Atlanta, Georgia – Austin, Texas – Denver, Colorado – Los Angeles, California – Las Vegas, Nevada – San Antonio, Texas – San Diego, California – San Francisco Bay Area, California – Sacramento, California – Salt Lake City, Utah – Seattle, Washington – Phoenix, Arizona – Portland, Oregon – Jacksonville, Florida (Coming Soon)
Please note that selecting a warehouse for pickup does not guarantee quicker availability of your product. In some cases, we may need to transfer materials to the selected location before they are available for pickup. We will notify you once your order is ready.
If you have any questions or need assistance, don't hesitate to reach out directly.
